Return and Refund Policy
Eligibility criteria for returns:
Products are eligible for return if the items are:
- Damaged
- Defective
- Wrong Articles/Items
- Missing accessories
- Not as described in product details
- Counterfeit Items
- Not according to the Sample (if received)
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@paragoncollections.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at contact@paragoncollections.com.
Please note: The buyer can raise a return request within 7 working days from the delivery date.